Important Advice To Prevent Telecom Scams
When you first started selling VoIP in the beginning, you agreed to be part of an industry that is worth $140 billion. The only thing you did not agree to be a part of was the $29 billion worth of industry of telecom fraud.
If you sell or use VoIP and sell it, you are exposed to daily fraud by telecoms. Fraud at the point of a call can swiftly make a company bankrupt. Read on to learn some of our tips to avoid fraud at the telecom.
What can you do to help prevent wangiri fraud attack?
Password Protection
When you first set up with your PBX system, it is important to replace all the default passwords they gave you. If your provider has been compromised, this will restrict your access to your PBX. When creating new passwords, it is crucial to use secure passwords. Although it sounds obvious, hackers are gaining access to those who use easy passwords. The hiring process telecom fraud specialists is one of the most effective ways to avoid telecom fraud.
It's not unusual to see users use the same four numbers for their pin number and extension. Setting your pin's number the same as your extension, is similar to creating "0000" or, even more ominously, "1234".
Allow/disable international calls
Some clients will not need to make international calls. If that is the case, you should only enable international calling for the clients who have requested it. Hackers are likely to seek high-cost international numbers when they have access to your system. These are the most lucrative revenue streams. If you give your customers the option of enabling or disabling international calls, you get one step ahead of the hackers.
Set Limits
If your clients have to make international phone calls, you may ensure their safety by setting limits. Setting a lower credit limit for the master extension will only allow hackers to spend so as much before credit runs out. You can limit international calls to $10, as an example. When the cap of $10 has been exceeded, you are unable to longer make international calls. This method protects companies from a hefty amount of loss. Xintec.com will help you determine the best way to prevent wangiri fraud attack.
Review Call Usage/Monthly Costs
When a company falls victim to fraud in the telecom industry it is common for them to tell you "I didn't know this was happening". Unfortunately, that is true. These tragic events usually occur in the absence of normal working hours, for instance during weekends. Hackers utilize this method to go undetected and therefore can get away with it for longer. Regular checks must be conducted for calls made by companies and they should request a monthly bill. This will allow them to keep a step ahead of hacking attempts.
Install SIP Protectors
SIP protectors must be installed last but not least. Bicom Systems offers two products that together safeguard and guarantee the quality of the calls made and received. sipMON keeps track of SIP packets that are being received and sipPROT operates in real-time to protect against SIP attacks.
